Shipping policy
Where we ship TENZENI currently ships within the United States only.
Order processing Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email when your order is placed, and a second email with tracking once it ships.
Delivery time Estimated delivery is 3–7 business days after processing. Most orders arrive within this window; occasionally carrier delays can add a day or two.
Total estimated time: approximately 4–9 business days from order to doorstep.
Shipping cost
- Free standard shipping on orders over $49
- A flat rate of $6.99 applies to orders under $49
Tracking Every order ships with tracking. If you haven't received tracking within 3 business days, email us at customersupport@tenzeni.com and we'll look into it right away.
Delays If an item is delayed or out of stock, we'll contact you promptly with options. Questions about your order? Reach us at customersupport@tenzeni.com — we typically reply within 24 hours.