Contact information

We're here to help.

Have a question about your order, a product, or your pet's needs? We'd love to hear from you — a real person reads every message.

  • Email: customersupport@tenzeni.com (we reply within 24 hours, Mon–Fri)
  • Mailing address: J4 LLC, 39 vail ave New Mexico
  • Support hours: Monday–Friday, 9am–5pm ET

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