Shipping Policy

Thank you for shopping with TENZENI. We are committed to processing and shipping your order as quickly as possible.

Order Processing Time

Orders are typically processed within [1–3 business days] after payment is confirmed.

Processing times may be longer during holidays, high-demand periods, or promotional events.

Shipping Time

Estimated delivery times may vary depending on your location and the shipping carrier.

Typical delivery estimate:

United States: [7–15 business days]

Please note that shipping times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, customs, holidays, or other factors outside of our control.

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Tracking updates may take 24–72 hours to appear after shipment.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

TENZENI is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping address, contact us as soon as possible at:

Email: [your support email]

We will do our best to help, but we cannot guarantee changes after an order has been processed.

Lost or Delayed Packages

If your order appears delayed or lost, please contact us and we will help you review the tracking information and next steps.

TENZENI is not responsible for carrier delays once an order has shipped, but we will do our best to assist you.